FREQUENTLY ASKED QUESTIONS

Popeo is a sophisticated plugin for e-commerce websites, which automatically recommends items to leaving visitors.Popeo only targets visitors who hesitate to add an item to the shopping cart.

Popeo stimulates last-minute purchases on the e-commerce website.

Popeo analyze visitor behavior on each page visited.

A powerful recommendation engine displays a personalized selection of items in a pop-up, at the precise moment the visitor is about to leave the website.

A predictive and self-learning algorithm significantly boosts the conversion rates.

This is a secondary window fully integrated into the website, which appears in the main window of the internet browser, and which displays relevant items from the e-merchant’s product catalog.This window only appears when the visitor is about to leave the e-commerce website.

The pop-in only appears when the visitor is about to leave the e-commerce website.Therefore, he is not bothered by a pop-up window during his browsing.

There is thus no risk of losing a visitor who would be unhappy with his browsing on the e-commerce website.

In addition, Popeo only targets visitors who hesitate to add an item to the shopping cart. Therefore, Popeo does not appear to all visitors of the e-commerce website.

The pop-in is fully integrated into the e-commerce website, thus offering an optimal user-experience.

The pop-in only displays content from the e-commerce website.

Furthermore, the pop-in only appears on the screen once, with a recurrence time which can be set freely.

Once registered on the Popeo platform, the e-merchant gets a tag within his online interface. This tag must be copied / pasted once in the e-commerce website footer.This tag allows Popeo to show a relevant selection of items when a visitor leaves the e-commerce website.

Our technology is fully outsourced on our sophisticated servers.No technical resources are therefore required to make it work.

All you have to do is to implement our tag on your e-commerce website.

Registration is reserved to professionals who operate an E-commerce website.Popeo reserves the right not to accept applications from E-commerce websites that do not comply with its quality policy.

You can register by clicking on the button which appears on the homepage.We will analyze the information transmitted by you, and we will get back to you should we need any additional information before opening your account.

The e-merchant must have an E-commerce website with items that comply with French domestic law.The moderators of Popeo will check the information provided, and will accept or not the application.

Registration is for free.

We propose subscription plans, with no commitment period or implementation costs.

Our plans include a trial period.

You can see the details of our prices on this page.

Publisher websites are subject to manual moderation.We process applications on a daily basis.

We will get back to you as soon as possible.

Your application has been rejected because it does not respect our terms and conditions.If your website has been brought into compliance with our rules, you can submit it again.

The exit pop-in only appears once, with the possibility of freely managing the frequency of recurrence (24h, 48h, 72h, etc.).For example, if you set a frequency of 72 hours, the visitor, who has already seen the exit pop-in at least once, will not see it once again before the expiration of this period.

Popeo provides publishers with an universal tag.This tag can be implemented on any type of website (PHP, Zend Framework, Ruby, Web App Frameworks, WooCommerce, Drupal, Magento, Shopify, Prestashop, etc.).

The pop-in is responsive. Therefore, it appears in an optimized format on any device.For smartphones and tablets, a sophisticated algorithm anticipates when visitors leave the website.

You are free to implement the tag on all or part of your website.In this case, your IT engineer will need to insert the tag on any pages you want.

We can also offer you a personalized solution. Should you need any help, do not hesitate to contact us through our contact form.

To implement flash sales on your website, please follow this tutorial:

► Go to “My promotions” page in your dashboard.

► Click on the button “New standard promotion”.

► Give a title to your promotion. For example “Flash Sales for you”.

► Set the percentage of the promo. You must enter a number, for example 10 (for 10%).

► Activate the promotion via the drop-down menu.

► Choose a period during which the user can benefit from the promo code, after it has appeared on his screen (10 minutes, 30 minutes, 60 minutes).

► Set the start and end date of the promotion.

► Click on the Save button.

IMPORTANT: You can only activate one promotion at a time.

You can edit your promo by simply clicking on the button which appears in the Promo Code column.

You can sort statistics by date, number of impressions, and number of clicks.

You can view the item title that was displayed in the pop-in, as well as its image.

If you have subscribed to a “Starter”, “Premium” or “Pro” plan, please follow the instructions below:► When a visitor clicks on an item displayed in the pop-in, he is automatically redirected to the page of this item on the website.

► This data appears in Google Analytics, with the mention “Popeo / Pop-in” as “Source / Support”.

► If you have configured a conversion tracking in Google Analytics, all you have to do is to link it to the “Popeo / Pop-in” source, and consult the corresponding report.

► You will be able to get information on the number of conversions, following a click on an item within the pop-in.

Please note that Google Analytics analyzes the situation in real time and not over several days.

Therefore, Google Analytics will attribute the sale to Popeo if the visitor has made the purchase, just after clicking on an item (or a promo code) within the pop-up.

If the visitor returns a few hours or a few days later to finalize the sale, Google Analytics will not attribute the sale to Popeo, unless he clicked again on an item (or a promo code) within the pop-up.

This margin of error must be taken into consideration. You can cross this data, if necessary, with other elements (for example the number of uses of the promo code in your backoffice on Prestashop, Woocommerce, Shopify, etc.).

If you are a partner of Popeo through an affiliate platform, it would be this platform which would track the sales.

If you use Prestashop or Woocommerce, our plugin will generate your catalog, and our server will automatically download it remotely.If you use another software (Shopify, Magento, Wizishop, etc.), you will have to provide us with a feed in CSV, XLS, TXT, or XML format. This feed must list all or part of the items sold on your website.

This feed must include a few mandatory elements: a unique ID per item, a title, a description, a photo, a URL to the item page on your website, a price, as well as a category.

If you do not have a catalog, do not hesitate to contact us so that we can find a solution together on this matter.